# Collaborative customer onboarding platform Bring project management, real-time communication, and customer collaboration into one powerful platform. Accelerate time-to-value with Rocketlane. ## Why Rocketlane ## 20% ###### decrease in time-to-value [Learn more](https://rocketlane.com/customers/how-rocketlane-is-helping-gocardless-accelerate-time-to-value-for-their-customers-by-20) ## 3X ###### improvement in CSAT scores [Learn more](https://rocketlane.com//customers/how-botminds-is-using-rocketlane-to-improve-csat-scores-by-3x) ## 70% ###### reduction in go-live time [Learn more](https://rocketlane.com/customers/how-flatfile-is-using-rocketlane-to-accelerate-go-live-times-by-70) ## 360° visibility: Stay on top and ahead of your projects Get into the nitty-gritty of each customer project with Rocketlane. Stay in the loop on how things are going with project statuses, easily assign tasks, and stay flexible with our custom project fields. With detailed insights on project progress, you're geared up to consistently deliver excellence. ## Personalization and consistency at scale ##### Create once, reuse forever Create templates for your projects, documents, forms, and tasks. Refine the templates based on past performances. Reuse them forever. Keep getting better with each onboarding. [Learn more](https://www.rocketlane.com/project-management-process) ##### Dynamic templates for dynamic needs Losing hours crafting the customized project plan for every customer? Our dynamic templates make it super easy to create bespoke project plans with zero effort! ##### Seamless CRM integration Launch projects automatically once a deal is closed. Create automated workflows based on CRM fields, and push real-time project status and key information back to your CRM. Just point and click to configure. ##### SmartFill Speed through the otherwise tedious process of filling in project information and creating status updates, forms, contracts, etc., from scratch. ## Deliver a delightful experience while driving customer accountability Reach your customers where they are. Shared customer portals, interactive plans, emails, and our Slack integration ensure you and your customers are always in sync. Automated reminders and follow-ups help you mitigate onboarding risks and deliver projects on time. Keep track of customer sentiments with CSAT surveys. [Learn more](https://www.rocketlane.com/customer-portal-experience) ## Help your team reclaim valuable time for work that truly matters ##### Robust project management and no more tool hopping Rocketlane's powerful project management efficiently addresses today's tasks and preempts tomorrow's challenges. From managing tasks and dependencies to handling forms and documents, ace it with Rocketlane. Tired of juggling between project management tools, documents, sheets and forms? Rocketlane unifies all of it under one platform. ##### Project updates in a jiffy Create templates for project updates and schedule them to be sent out regularly. Or, if you prefer to compose your own updates, it is as simple as a simple drag and drop! ##### Effortless and accurate resource management Manage resourcing needs, understand current capacity, and forecast with confidence. By merging resource and project plans, stay updated with every shift and change. [Learn more](https://www.rocketlane.com/people-finance) ##### Optimize time for maximum efficiency Is your team finding time tracking a chore? With calendar integrations, smart suggestions, and auto carryovers, the drudgery of logging time becomes a thing of the past. With all your projects and time seamlessly interconnected, gain a clear understanding of where and what your team is spending time on. [Learn more](https://www.rocketlane.com/people-finance) ## Execute your playbooks without intervention From planning to execution, Rocketlane orchestrates your project automation. Build custom workflows and say goodbye to tedious, repetitive tasks. Stay in control without having to constantly patrol everything. With Rocketlane, workflows are as they should be: effortless, timely, and seamlessly coordinated. ## Your team, customers, and partners on the same page Tired of hopping between different platforms to stay on the same page with your team, partners, and customers? Rocketlane is your all-in-one solution for customer implementations. Centralize all your project information, communication, and cross-company collaboration. Make working together fun. ## Insights that pave the way to faster time-to-value ##### Optimize your go-live dates and everything in between Rocketlane lets you track, monitor, and optimize your delivery, ensuring you consistently achieve the best time-to-value. ##### A finger on the pulse of your customers Stay attuned to customer sentiments with automated CSAT surveys at every point of the journey. Step in before things go awry! ##### Analyze your team's performance and utilization Understand time spent on billable vs non-billable tasks, and optimize your efforts to maximize utilization. ##### Insights on project performance and time completion Delve deep into project performances and timelines. Every detail, now at your fingertips.