# Learn how to accelerate service delivery

Curated lessons from top performing professional services teams on optimizing service delivery for the AI age.

[Download Book](https://www.rocketlane.com/propel25/ideabook25#)

## What's inside the report

25 lessons covering everything you need to build a lean, mean professional services team.

##### Playbooks for improving metrics

Lessons from PS veterans who have cracked the code of making AI work for them.

##### Frameworks for measuring success

Readily applicable frameworks to assess and improve performance.

##### Actionable insights for operationalizing AI

Mental models for how to think about AI, and how to apply it to suit your specific needs.

## THIS BOOK WILL BE USEFUL FOR

- Professional Services Leaders
- Implementation Managers
- Onboarding Specialists
- AI and Automation Aficionados

##### Refactor your organization for intelligent delivery.

This book is meant for one thing and one thing only: helping delivery and implementation teams to navigate the complexities of delivery in the AI age.

[Download Ebook](https://www.rocketlane.com/propel25/ideabook25#)

## OUR STELLAR SPEAKER LINE UP

###### Ajeet Singh

Co-founder and Executive Chairman

###### AJ Tjaden

Director, Customer Experience

###### Amanda Stewart

Director of Implementation

###### Arushi Ladha

Founding Product Manager

###### Aya Mckeen

Principal Consultant

###### Benjamin Sandmann

VP WW - Professional Services

###### Bradley Liou

Senior Director, Client Success

###### Brett Jarvis

VP of Customer Success and experience

###### Brian
Hodges

President and Co-Founder

###### Chase Potter

Vice President, Professional Services

###### Christopher Darius

COO and Co-Founder

###### Daniel Levine

Director, Professional Services

###### Gary Sorrentino

Global CIO

###### Gian Luis Delgado

Senior Manager, Customer Success & Services

###### Grace Diaz

Operations Manager

###### Hallie Donovan

Manager, Professional Services Operations

###### Hannah McClure

Senior Manager, Implementation Services

###### Happy Luther

Principal, Zenkara Consulting LLC

###### Jasmine Reynolds

Sr. Enterprise Customer Success Manager

###### Jenn Brantmier

Principal Consultant

###### Jim Siders

CIO

###### Justin Collins

Vice President, Professional Services

###### Justin Manduke

Vice President of Professional Services

###### Kaivona Parker

Head of Enablement, Training & Onboarding

###### Karthik Chakkarapani

SVP & CIO

###### Kasey Smith

Head of Ops, CX & Integrations

###### Kate Brady

Shared Services Continuous Improvement Leader

###### Kenny Scannell

VP of Global sales

###### Lisa LaVan

Director, Service Delivery

###### Mariah Bayne

Career Coach & CS Leadership Strategist

###### Mark Sloan

Managing Director

###### Monica Madan Paul

Manager - Support and Education

###### Nav Kalra

SVP, Professional Services

###### Raj Rajasekar

CEO

###### Shanae Brown

Executive Leadership Coach & Founder

###### Sid Puri

Head of Growth - India

###### SriKrishnan Ganesan

CEO & Co-Founder

###### Stephanie Rahman

Vice President, Professional Services

###### Vedika Parvez

Product Manager

###### Vishnu Prasad

Head of Customer Success